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Return Policy

§ 4. Return Policy in accordance with § 13 BGB (German Civil Code)

You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last product. In order to exercise your right of revocation, you have to notify us (Magnetix Wellness GmbH, Adam-Opel-Straße 7-11, 60386 Frankfurt am Main, phone: +49 (0) 69 2551890, Fax: +49 (0) 69 255189490, e-mail: info@magnetix.com ) with a clear statement (e.g. a letter, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we will pay all the payments we have received from your side, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise. In no case you will be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You have to return the goods to us immediately or in any case no later than fourteen days from the date, on which you inform us of the revocation of this contract. The deadline is respected, when you send the goods before the end of the deadline of 14 days. You bear the immediate cost of returning the goods.

You shall only be liable for any loss in value of the goods, if this loss in value is attributable to a handling, which is not appropriate for the characteristics and functioning of the goods.

Revocation Sample Form

If you want to revoke the contract, please fill out the form below and send it to:

Magnetix Wellness GmbH
Adam-Opel-Straße 7-11
60386 Frankfurt a.M.

Fax: +49 69 255189490
E-Mail: info@magnetix.com

I / we (*) hereby revoke the contract concluded by me / us (*)

on the purchase of the following goods (*) / provision of the following service (*):

Ordered on (*) / received on (*)

Name of Purchaser

Adress of Purchaser

Signet by the purchaser (only necessary when note is written on paper)



(*) Please cross off what is not applicable.

Magnetix Return Guarantee

At Magnetix Wellness we want you to be completely satisfied with your purchase. Magnetix Wellness offers you a voluntary 30-day return guarantee, regardless of the legal right of withdrawal. You can return your goods to Magnetix within 30 days of receipt, without giving any reason, provided they are complete, unused and undamaged.


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